![]() ![]() Your installation task will only start after all tasks above it in the list are completed. If an installation task remains in the status Installation request sent to Google for a long time, open Google Play on the device and check the Pending downloads page for an installation task that stopped responding. If an installation task remains in the status Installation request to be sent to Google for a long time, check that the app is available for the user’s country and device type. Troubleshooting The installation task doesn’t appear in Google Play. See Restrictions configuration (Android Enterprise device policy) and Restrictions configuration (Android Enterprise work profile policy).įor general information on how to assign policies to devices, see Assign a policy. In the Restrictions policy configuration that you assigned to the device or work profile, select Allow app uninstall. To allow users to remove managed Google Play apps permanently: The class has constants for both package names, though. GooglePlayServicesUtil.isGooglePlayServicesAvailable() checks for the latter one which might be an indicator but not a requirement. Though they can uninstall the app, Google immediately re-installs it. Notice that developers should not confuse the Google Play store app and Google Play Service. In that case all you have is an 'upload key' while google has the actuall signing key which is used to finally sign the app. Allow users to remove appsīy default, users aren’t allowed to remove a managed Google Play app that you installed from Sophos Mobile. If you enabled Google Play App Signing and did not upload your own signing key, then you are unable to provide your own APKs as app updates to your users. To check the installation status for a device, go to Show device > Installed apps. Google then installs the app on the device. Sophos Mobile sends a request to a Google server. Click Select device groups and then select one or more device groups.On the Apps - Android Enterprise page, click the arrow next to the app you want to install and then click Install.ĭo one of the following to select the devices on which to install the app:.On the menu sidebar, click Apps > Android.To install a managed Google Play app from Sophos Mobile on selected devices: ![]() You can’t update apps from Sophos Mobile.
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